Please read this page carefully before you start to use this site. If you do not wish to be bound by this privacy policy then you should not access this site. Access of this site by you shall be deemed to be your acceptance of this privacy policy and your agreement that we may process and use your personal data in accordance with this privacy policy.
If you have any queries regarding this privacy policy or complaints about our use of your information please contact us at stay@laplume.co.za and we will do our best to deal with your complaint or query as soon as possible.
INFORMATION WHICH WE MAY OBTAIN ABOUT YOU
We ask visitors to our site who make a reservation or other enquiries with us to supply us with personal information. The types of personal information we may collect and process from you include:
- your contact information (e.g., name, telephone number, email address, postal address);
- information related to your travel profile (e.g., accommodation and travel preferences, booking history, special health accommodations);
- if you contact us, we may keep a record of that communication and any communications and correspondence with you; and information about your computer, including where available, your IP address, operating system and browser type, for system administration and security reasons and to collect aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
In accordance with your rights under the Data Protection Act 1998, you may request the amendment of the personal information held. Should you wish to have your information updated or corrected please contact stay@laplume.co.za.
WHAT WE DO WITH YOUR INFORMATION
We may use the personal information you supply to us via our site to:
- process and facilitate bookings;
- provide you with the best care at our Guest House;
- provide you with travel-related information, information relating to La Plume or promotional details about products and services that may be of interest to you, as well as personalised mailings (electronic or otherwise) or other communications that you consent to receive;
- respond to requests which you have submitted via our site and to deal with on-going matters relating to such requests; and present content from our site in the way that we consider most effective.
DISCLOSURE
In some cases we may be required to disclose your personal information to comply with legal requirements and requests from government agencies. We may also disclose your personal data to our group companies or to third parties:
- who provide us with services, where we need to in order to provide you with any information that you have requested;
- where we consider that we need to in order to comply with any law or regulation, where we suspect that any criminal offence may have been committed, to protect our rights, property or safety or that of others and in any circumstances where we consider that we are permitted to do so by law or regulation; and
- where that third party is a professional adviser to us or any of our group companies.
Our site may contain links to other websites belonging to third parties. We do not control the privacy practices of these other websites. You should therefore make sure when you leave our site that you have read that website’s privacy policy.
